Privacy Policy

COSY AURA WATCH STORE controls the personal information collected through this website. References to “we”, “our”, and “us” in this policy mean COSY AURA WATCH STORE.

Contact: support@cosyaura.us

• Account details such as name, email address, and login information.
• Order details such as products purchased, pricing, and order history.
• Checkout details such as shipping name, address, phone, and courier selection.
• Payment references from payment processors. We do not store full payment card numbers.
• Messages and requests sent through contact forms or email.
• Technical data such as IP address, device type, browser, operating system, and usage analytics.
• Cookie and consent preference information.

• To create and manage customer accounts.
• To process orders, payments, shipping, returns, and refunds.
• To send transactional communications about orders and support.
• To detect, prevent, and investigate fraud or abuse.
• To improve website performance, products, and customer experience.
• To comply with legal obligations and enforce our terms.
• To send marketing updates where consent is provided or where permitted by law.

Depending on your location, we process data based on one or more of the following:

• Performance of a contract, including order fulfillment and support.
• Legitimate interests, including security, analytics, and operations.
• Consent, including optional cookies and marketing communications.
• Legal obligations, including tax, accounting, and regulatory duties.

We use essential cookies required for security, cart functions, and checkout. We may also use analytics or marketing cookies where consent is required. You can manage cookie preferences through our cookie banner and browser settings.

We may share personal information with trusted service providers, including:

• Payment processors and fraud prevention providers.
• Email and communication providers.
• Hosting, infrastructure, analytics, and security vendors.
• Shipping and logistics partners needed to fulfill your order.

We may also disclose information where required by law, court order, or to protect legal rights, safety, or security. We do not sell personal information for money.

Your information may be transferred to and processed in countries other than your own. Where applicable, we use reasonable safeguards for cross-border data transfers in accordance with relevant law.

We retain personal information for as long as necessary for the purposes described in this policy, including legal, accounting, tax, dispute, and enforcement needs. Retention periods vary by data category and legal requirements.

We use technical and organizational measures designed to protect personal information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Depending on applicable law, you may have rights to:

• Access or receive a copy of your personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Object to certain processing or request restriction.
• Withdraw consent where processing is based on consent.
• Request data portability where applicable.
• Lodge a complaint with a relevant data protection authority.

To exercise rights, contact support@cosyaura.us. We may request identity verification before completing requests.

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

This website may contain links to third-party websites and services. Their privacy practices are governed by their own policies, not this one.

We may update this Privacy Policy from time to time. Changes become effective when posted on this page, unless otherwise stated.